Abstract

Just a little bit of "caring" can change your life in amazing ways! It's not a natural talent or personality, it's a "magic skill" that anyone can learn right now. I'm not making any progress in my work, I’m in a strained relationship with my co-workers, I can't get along with someone I just met easily..... In such situations, if you are capable of caring others, everything is going to fall into place.
With just a few tips and tricks, anyone can easily become a "caring person"!
This book contains 37 easy-to-follow tips to transform yourself into a caring person who is liked by others. A former ANA CA, group leader and chief purser with 4,500 flights under her belt, can share the "little secrets" that only a caring professional knows!

Author’s Information

After graduating university, she joined an office automation equipment sales company, where she worked on sales strategy. Later, she joined ANA (All Nippon Airways Co., Ltd.) as a cabin attendant (CA). Experienced as chief purser, group leader, OJT instructor, and member of cabin department policy development.
After leaving ANA, she has been active as a training instructor. She has been hired by a number of public offices, private companies, and universities to provide training in customer service, hospitality, and communication skills improvement, with a total of more than 20,000 participants. She conducts more than 100 training sessions a year.