Abstract

Have you ever felt like this in a hospital?
This is a book that I want you to read.

・The doctor's explanation is difficult to understand!
・The waiting time is long, and the treatment is only 3 minutes?
・Reservations are difficult!
・All explanations are based on textbooks rather than the patient's symptoms!
・Just one word is enough, I want a word that makes me feel safe!
You are human before you are a patient. I want you to listen to me!


The cold-blooded and insane medical industry can be understood only by being inside.
Breaking through the common sense of the industry, incorporating "hospitality that puts patients first",
There is a hospital that has become very popular.
This book is the introduction story of that "hospitality".

The reason why all the patients who visited the hospital were very impressed and became very popular,
I will reveal everything.



table of contents

Introduction

Chapter 1 Hospitals will fail if they are chosen by "technology"

◆ In case of emergency, hospitals should not be selected based on "technology"
◆ The truth about the world of “hospitals”, which is at the opposite end of the spectrum from services
◆ Why does my “condition” get worse when I go to the hospital?
◆ Patients who are not “treated as human beings” even by town doctors
◆ Why is the doctor's explanation so difficult to understand?
◆ Medical care is a gambling game
◆ Doctors do not have the right to freely treat
◆ A VIP room where celebrities and politicians can be “hospitalized” right away
◆ Don't believe the "famous doctor list"
◆ I noticed the coldness of medical care when my sister-in-law was battling illness
◆ The perspective of “hospitality” will revolutionize the medical industry


Chapter 2 The hidden truth that corrupts medical care is "this"!

◆ What I noticed in hospital management on the verge of bankruptcy
◆ "Two mistakes" made by being too accustomed to the darkness of medical care
◆ The unhealthy “three discontinuities” deepen the darkness
◆ The medical industry where everything is done according to the textbook
A tragedy of dementia at a hospital even though I just wanted to renew my license
◆ Fear of the thesis system that creates "distorted pride"
◆ How much power do university hospital professors have?
◆Immediately expelled to a remote area due to "saucy recognition"
◆ Intimidation, Hanitora, mysterious documents at the scene of saving lives
◆ Doctors happy to see colleagues sued by patients
◆ Humans are not made up of "parts"!
◆Medical treatment according to the textbook given by the “boss who does not even treat”
◆ "Just one word of security" amplifies the therapeutic effect
◆ Japan's No. 1 communication deficient group
◆ The importance of treating patients as people


After introducing Chapter 3 "Omotenashi", the No. 1 hospital in Japan was born

◆ Bankruptcy crisis that noticed the difference between "hospitality" and "hospitality"
◆ Why doesn't the restaurant "Casita" have an "end time"?
◆ Hospitality one month before the lecture
◆ Grandpa with Kidney Disease and Meningitis
◆ That day when I was thinking about suicide even though I became a long-awaited doctor
◆ What is "hospitality" that entrusts lives?
◆ Jump over the boundary with "Over the Counter"!
◆ How to get reluctant staff to be “enthusiastic”
◆ Learn everything from the Mayo Clinic, No. 1 in the United States


Chapter 4 "Omotenashi" Thinking That Breaks Common Sense with Repeated Miracles

◆ Three types of “hospitality” required in the medical industry
◆ Medical care starts from the “parking lot”, not the “waiting room”
◆ Strong opposition to discrimination against foreigners exposed during the corona crisis!
◆ The secret to success lies in a small number of people, not everyone at once.
◆ Why is it possible to update drug knowledge on a daily basis?
◆ Transform into positive medicine with AI voice writing machine!
◆ "30 minutes health checkup" and a suit
◆ Impressive surprise that makes the staff cry
◆ Why didn't even a single employee retire during the corona crisis?
◆ “Mental care” and “hospitality” are completely different


Chapter 5 “Courage to Cross the Line” Saves Patients

◆ How to choose a hospital to go to if you really want to cure your illness
◆ Systemic treatment that does not rely on technology is the best treatment
◆ Unlicensed Maruyama vaccine to save hundreds of thousands of cancer patients
◆ There are fewer diseases than doctors can cure
◆ Patients cannot be saved simply by improving their QOL
◆ If the personal status of doctors rises, medical care will improve dramatically.

in conclusion

Author’s Information

Director of Medical Corporation Okochikai Okouchi Internal Medicine Clinic.
Graduated from Nagoya City University School of Medicine in 1990. After that, he worked as both a clinician and a research doctor at university hospitals, gaining experience, and in 2012 opened the “Okouchi Internal Medicine Clinic”.
Even though he was on the brink of bankruptcy, he broke away from the “traditions of the medical industry” that he believed in until then. Realizing that "hospitality" is necessary for medical care, he introduces "hospitality" to the medical industry, which has been said to be impossible in work that entrusts lives. The "impressive medicine", which is more effective than conventional medicine, quickly became a hot topic, and patients flooded in from all over the country.
In 2020, we won the Executive Committee Special Award at the “10th Most Important Company in Japan” Grand Prize. In 2021, we will receive the “Medical Management Innovation Award” at the 7th White Company Awards, where Mr. Shiro Amagai is the representative of the planning committee. Written by Asa Publishing), it is featured as "a highly impressive clinic that treats 45,000 patients a year with a rare service."
In 2023, he won the White Company Award in the Diversity & Inclusion category promoted by the Organization for the Advancement of Next Generation Enterprises in Japan, and was the first Japanese doctor to appear on the overseas version of TED Talks.
He made a presentation on the theme of "Daikandou in Medicine and Life" and has been featured in many media in Japan and overseas, such as being published worldwide on Youtube from the official TED page.
https://www.youtube.com/watch?v=NZI7cX9CrwM