Abstract

Can you properly communicate on LINE or chat line?
Start with small habits through 100 illustrations
How to brush up written expressions and communication skills not to be misunderstood

Is your message communicated quickly and accurately?
If “rough” message is acceptable, your goal is achieved only by simply telling or writing down the words just came up to your mind. However, in a situation where you have to deliver your message “firmly”, it is of course no good. For example, if your car stopped moving, it is “roughly” sufficient just to say “my car doesn’t move”. But if you need to ask someone why it doesn’t move or what to do with it, you and that person can’t “properly” consider without precisely communicating the situation such as “in what way it stopped moving”.

Nowadays, we see many situations at work to use LINE or chat line apart from emails, but are we expressing ourselves to properly deliver messages to someone, or to avoid discrepancies? There must be many people who had experienced of regretting as ”I didn’t mean that”.

This book presents 100 practical lessons with the theme how to communicate the situation described in one simple picture. Which part of the picture to look at and in what way to concisely express. While dealing with one by one, you will acquire observation and writing skills that can be communicated others without being misunderstood. If you become able to accurately communicate a point even with short expression, you will be able to write proper messages in various occasions such as reporting. This is a book that can be recommended to everyone.

Author’s Information

President of Management Dynamics.
Born in 1962. Graduated from Tokyo Institute of Technology, Faculty of Engineering. After working for a foreign chemical company, he became independent and established Management Dynamics in 2005. He conducts training and seminars both domestically and internationally based on his uniquely devised "10 Rules for Why-Why Analysis." He also serves as a seminar lecturer at Nikkei BP.